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Most Popular Questions
We absolutely love trying new things and welcome any special requests. Please feel free to use our contact form to reach out to us with your request to see whether we are able to help create your special item(s)!
Yes, we provide tracking information via email, once your order ships. Also feel free to track your order at track-orders.
We accept all major US credit and debit cards when shopping online at Farmyard Gifts.
Once your order is placed, we work hard to prepare your item(s) for customization and creation, thus, we cannot guarantee that we can accommodate your request. Feel free to use our contact form to reach out to us, if you just placed an order and need to make a change. We will do our best to accommodate your request, as long as we have not begun designing/producing your item(s).
Yes! Gift cards make the perfect gift. Shop from our selection of gift cards at https://farmyardgifts.com/shop/gift-cards/.
Choose from denominations of $10 to $100 from our shop. Gift cards do not expire.
SHIPPING:
We try to ship all items within 7 days, as all items are made to order.
If you are ordering for a special event and need to ensure arrival by a certain date, please reach out to us to ensure arrival date.
Pre-Order items will have an ETA displayed accordingly for each product, so please be aware that we do offer pre-order items.
RETURNS:
Due to the nature of our business (customization of products), ALL SALES ARE FINAL.
Please ensure that your customizations are spelled correctly, as we do not offer refunds for mistyped information.
Should there be an issue with your order, please reach out to us immediately after receipt of item(s), within 4 days of delivery tracking date, so that we can assess the issue and possibly arrange return of item(s), should we find that we are at fault. After we receive your return, we will issue a replacement. You must reach out to us within the 4-day time period for possible replacement. No refunds will be issued, as all sales are final.
While we do offer guest checkout, we strongly recommend creating an account to keep track of orders placed, payment methods, address information, and communication preferences.